Dealing with Different Personalities
$124.00
You Save: $31.00
Being adept at dealing with different personalities is a mark of professionalism and maturity. It is a must for optimizing success in every customer contact.
In this program, participants look at three underlying principles of understanding personality differences.
Package Includes:
- Understanding differences
- Definition of personality
- Identifying personalities
- 3 principles of personalities
- Reflect your customer’s style
- 4 basic types of personalities
To help you retain and use the valuable strategies presented in this training session, we include a 10 page session guide and an 18 page leader guide.
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Testimonials
"We have enjoyed and appreciated the DVD's and the training that they provided. Tom Hopkins is a great trainer. Thank you very much!"
Thelma D.
ReMax
"I had to write and tell you how much I appreciate this training. I am putting into practice what I have learned from the monthly sales training dvd program with Tom Hopkins and I am happy to say that I am quite successful as a result. The monthly sales training subscription is something I would recommend to all my associates."
Juan B.
NorthWesternMutual
"I would recommend this series to anyone who manages salespeople."
Scott Craddock
FUTURITY FIRST Insurance Group
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