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Be Your Customer's Consultant

Be Your Customer's Consultant

Be Your Customer's Consultant

$155.00
$124.00
You Save: $31.00

Would you like your salespeople to develop long-term loyalty and profitability with their accounts? There is no better way than to provide your people with the necessary tools and techniques to move themselves from "vendor" to "consultant."

This program presents the concept of becoming a consultant to the customers by knowing them better than anyone else.

Package Includes:

  • Definition of a consultant
  • Customers: the onion analogy
  • Informing and not selling
  • Addressing customer concerns
  • Handling emotional objections
  • P.I.E. formula.

To help you retain and use the valuable strategies presented in this training session, we include a 9 page session guide and a 16 page leader guide.

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Testimonials

"We have enjoyed and appreciated the DVD's and the training that they provided. Tom Hopkins is a great trainer. Thank you very much!"

Thelma D.
ReMax

"I had to write and tell you how much I appreciate this training. I am putting into practice what I have learned from the monthly sales training dvd program with Tom Hopkins and I am happy to say that I am quite successful as a result. The monthly sales training subscription is something I would recommend to all my associates."

Juan B.
NorthWesternMutual

"I would recommend this series to anyone who manages salespeople."

Scott Craddock
FUTURITY FIRST Insurance Group

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