Telephone Strategies

The telephone is one of the most important tools in a selling career, because the quality of your telephone technique will determine your effectiveness as a salesperson.

Most salespeople haven't made strategies for using the telephone for their business and as a result are unprepared, not rehearsed, and don't know what to say. In this video, Tom Hopkins shares that the telephone is one of the most important tools in a selling career. The quality of your telephone technique will determine your effectiveness as a sales professional.

Video Summary:

• Be prepared
• Incoming calls
• Outgoing calls
• Handling telephone tag

To help you retain and use the valuable strategies presented in this training session, we include a 3 page session guide. Below is an outline of the information provided in the session guide.

• 5 Steps To Being Prepared
• Incoming Calls
  • When to answer the phone
  • How to set the pace
• Outgoing Calls
  • Mail a letter that sets up the call
  • Make the call
  • Survey questions
  • 4 phases of a sales call
• Goals for outgoing calls
  • Get them to answer my questions
  • Meet them
  • Get their permission to send them things
  • Handling Telephone Tag