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The telephone is one of the most important tools in a selling career, because the quality of your telephone technique will determine your effectiveness as a salesperson. Most salespeople haven't made strategies for using the telephone for their business and as a result are unprepared, not rehearsed, and don't know what to say.
Video Summary:
* Be prepared
* Incoming calls
* Outgoing calls
* Handling telephone tag
To help you retain and use the valuable strategies presented in this training session, we include a 3-page session guide. Below is an outline of the information provided in the session guide.
* 5 Steps to Being Prepared
* Incoming Calls
o When to answer the phone
o How to set the pace
* Outgoing Calls
o Setting up the call
o Make the call
o Survey questions
o 4 phases of a sales call
* Goals for outgoing calls
o Get them to answer my questions
o Meet them
o Get their permission to send them things
o Handling telephone tag
Includes: Video DVD
Video Summary:
* Be prepared
* Incoming calls
* Outgoing calls
* Handling telephone tag
To help you retain and use the valuable strategies presented in this training session, we include a 3-page session guide. Below is an outline of the information provided in the session guide.
* 5 Steps to Being Prepared
* Incoming Calls
o When to answer the phone
o How to set the pace
* Outgoing Calls
o Setting up the call
o Make the call
o Survey questions
o 4 phases of a sales call
* Goals for outgoing calls
o Get them to answer my questions
o Meet them
o Get their permission to send them things
o Handling telephone tag
Includes: Video DVD