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The telephone is one of the most important, yet most misunderstood tools available in the sales environment. It affords us many opportunities. We can reach out to potential buyers, identify needs, survey the importance of our product and service, while at the same time handling inbound phone calls, answering customers' questions, closing the purchase of a product or service, and closing an appointment.
Many of the same sales skills that you would use face-to-face can be accomplished with the telephone.
Video Summary:
* The telephone as a misunderstood tool
* Avoiding telephone pitfalls
* Handling inbound sales calls
* Sales tactics for cold calling
* Achieving sales success using the telephone
To help you retain and use the valuable strategies presented in this training session, we include a 6-page session guide.
Many of the same sales skills that you would use face-to-face can be accomplished with the telephone.
Video Summary:
* The telephone as a misunderstood tool
* Avoiding telephone pitfalls
* Handling inbound sales calls
* Sales tactics for cold calling
* Achieving sales success using the telephone
To help you retain and use the valuable strategies presented in this training session, we include a 6-page session guide.