Gaining Commitment

Directions: Identify three sales calls that you expect to make in the next few days. Analyze each sales call by completing the form below. In each case, prepare at least two “actions” or “next steps” that you can reasonably ask of your customer in each of those sales calls. These “next steps” should meet the criteria mentioned in the video: i.e. they should call for action on the part of the customer, and they should be appropriate for that particular customer. 1. Customer to be called on: Describe the project/program/service/product that you are trying to sell (this could be something that you have previously presented, or something that you intend to present at this sales call.):