Frequently Asked Questions
We’ll try to address all of the FAQs and comments right here:
Some of the videos are “dated.”
Some of them are! We have labeled them “vintage” or “classic” so you’ll know before you click. We have found that in sales (as in life) truth is truth. Some of the most-watched videos on the site are the older ones — perhaps for the entertainment value (those plaid jackets!) or simply because “the more things change, the more they stay the same.”
Our office already uses an in-house trainer. Why do I need access to your site?
Our site is not structured to replace any office-specific training your agency provides. STS works great as an on-demand supplemental resource for anyone wanting to get an edge on the competition. Think of us as “SalesFlix” for sales professionals.
Your library doesn’t list my favorite trainer.
We are always looking to recruit new speaker/author/trainers. Just let us know who you’d like us to list and we’ll do our best to include them.
What if I find that I’m not using the site enough to justify the cost?
We have intentionally kept the cost per user low compared to the value provided but, if you feel like you’re not getting your money’s worth, you may cancel at any time.
Can I upgrade/suspend/cancel my account at any time?
Yes! If you have purchased month-to-month access, you may cancel at any time. We do offer discounts if you commit to 6 or 12 months.
Can I get help in implementing this program?
Absolutely! Just call 800-558-6268 and we will help you get started.
What if I want a physical DVD for my library?
Call us. We have special pricing on DVDs for our clients.
Where can I purchase audio CDs of these programs?
We have audio CDs available for most of our titles and offer them at a discount for our clients. Just call 800-558-6268.
Are the workbooks in .PDF format?
Yes, and you can print any number of workbooks at anytime! Perfect for the manager who travels from office to office.
Are there workbooks for every video?
Most of our videos have workbooks. If you don’t see a .PDF file attached, then there are no workbooks with that title. However, let us know which title you think needs a workbook; if we get even 2 or 3 requests, we’ll do our best to create one.
How can I book one of these speakers at our next conference/convention?
Just call 800-558-6268 and we can help you with your next event.